Buying from us
Quick answers
Shipping and orders apply to everything in this collection. See the FAQ page for more topics.
Monday to Friday, 9-4pm AEST.We normally get back to you within a day—often sooner.
Should I buy the Grainfather G30 or the Connect G30?
Both are the same 30 litre system brewing around 23 litres into the fermenter. The Connect adds Bluetooth, so you can run and monitor mash steps from your phone, and comes bundled with the insulating Graincoat. If you brew single-infusion mashes and stay near the system anyway, the standard G30 is plenty. The Connect earns its money for step mashes or for watching the mash from indoors.
Do I need a conical fermenter as well as the brewing system?
Not to make beer, but it is where most of the quality gain sits. The brewing system controls your brew day, the fermenter controls the fermentation, and fermentation temperature has more influence on how the beer tastes than almost anything else. A conical also lets you dump trub and harvest yeast without opening the vessel and risking oxygen. Adding the Cooling Pump Kit or the GC42 glycol chiller is what makes that control real through an Australian summer.
Is there a difference between buying a Grainfather from an authorised dealer and a grey import?
Yes. Grey imports usually carry no Australian warranty, sometimes ship with the wrong plug, and leave you without support or parts when a pump or control box fails. Australian Home Brewing is an authorised Grainfather dealer, so stock is genuine, the manufacturer warranty applies, and replacement parts can actually be sourced.
What does the Graincoat do?
It is an insulating jacket that wraps the brewing system to cut heat loss during the mash and boil. It shortens the time to reach boil, holds mash temperature more steadily, and reduces power draw. On a cold brew day it is the difference between hitting your mash temperature and chasing it all session.
How long will my order take to arrive?
Metro: usually a few business days. Regional: often a bit longer. You get tracking when it leaves the warehouse.
What is your returns policy?
If something isn't right, tell us. We'll sort returns or replacements under Australian Consumer Law and our written policy. No drama.
Monday to Friday, 9-4pm AEST.We normally get back to you within a day—often sooner.















